Return and Refund Policy

Cancellation of Orders

You cannot amend and cancel all processed and delivered orders. You may, however, arrange for a return or refund after you have received your orders. Please refer to our Return and Refund policy.


Return and Refund Policy

If the package is still unopened with the seal intact, you are allowed to request for Return and Refund within 14 days after the item is received subject to the item and package condition verify by me. Return and Refund will not be entertained once it passed the stipulated date. 

All refund is in the form of store credits which you can utilize for your next purchase. We do not do a cash refund for returned orders.

Please submit your return request at https://smarterhome.my/request-return. You can only return the item after I accept your request.

Please send the item back to me via courier service to prevent delay or loss. You shall bear the shipping cost unless the return is due to my fault (e.g. wrong item sent).